Hospitality · Welcome · Guest service

JoëlSchiller.

I enjoy making people feel welcome.

Portrait of Joël Schiller

France · Austria · Spain

Scroll to exploreGet in touch ↗

01 / A few words about me

People at the heart of it.

What I enjoy most is the contact with guests and customers: talking with them, understanding their needs and being helpful. I also enjoy discovering new ways of working and learning from my colleagues.

Working in hotels, restaurants and bicycle rental, I have taken on different roles that have broadened my experience. I enjoy busy days and feeling useful.

02 / 2021 — 2026 / 3 countries

One journey.Many encounters.

Scroll through the chapters of my working life.

Bregenz · Austria

July 2021 – April 2022 · Summers 2022 and 2023

Grand Hotel Bregenz 4★

Porter · Luggage service · Varied duties

Welcoming international guests and handling luggage, with additional restaurant service duties. After the first summer season, continued work at the bar and then in maintenance.

Skills in practice

  • Service mindset
  • German in the workplace
  • Versatility
Chapter 01 / 07

Eugénie-les-Bains · France

March – June 2024

Les Prés d’Eugénie 5★

Bell service · Valet

Welcoming hotel guests, handling luggage and vehicles, responding to requests and supporting different hotel departments.

Skills in practice

  • Service mindset
  • Teamwork
  • Versatility
Chapter 02 / 07

Lille · France

October 2024 – March 2025

Mercure Lille Grand Place 4★

Restaurant service · Bar

Restaurant and bar service in direct contact with hotel guests.

Skills in practice

  • Service mindset
  • Quick adaptation
  • Independent working
Chapter 03 / 07

Mimizan · France

June – August 2025

La Terrasse

Independent restaurant · Camping La Plage

Chef de rang · Varied duties

Table service, runner duties, desserts and welcoming customers, with occasional help at the bar. Opening and breakfast service independently, as well as closing the restaurant.

Skills in practice

  • Versatility
  • Independent working
  • Teamwork
Chapter 04 / 07

Barcelona · Spain

October 2025 – March 2026

La França Travellers

Service · Occasional reception support

Service and room service for international guests, with occasional support at reception.

Skills in practice

  • Customer relations
  • Versatility
  • Cultural adaptability
Chapter 05 / 07

Mimizan · France

April – September 2026

Beach Bikes

Bicycle rental

Welcoming and advising customers, handling rentals and returns, taking payments, organising the bikes and making small repairs during the busy season.

Skills in practice

  • Service mindset
  • Organisation
  • Versatility
Chapter 06 / 07

Mimizan · France

April – September 2026

Restaurant Le Keny’s

Server

Table service and customer contact during the busy summer season.

Skills in practice

  • Customer relations
  • Teamwork
  • Versatility
Chapter 07 / 07

Additional experience

Bicycle rental at Loisirs et Technique · Occasional restaurant shifts · Reception and archives at the Conseil départemental du Gers · After-school activities · Retail and goods handling.

03 / What I bring

Listening.
Getting involved.

Skills developed through my work experience.

01

Guest & customer service

Welcoming guests, responding to requests and helping throughout their visit.

02

Bell & luggage service

Practical experience with guest arrivals, luggage and vehicles.

03

Restaurant & bar

Experience in restaurants and different hotel settings.

04

Teamwork

Paying attention to my colleagues and helping when I am available, so we can move forward together in a positive atmosphere.

05

Adaptability

Different roles and working environments in France, Austria and Spain.

06

Autonomy & initiative

Once I have learned the setting and how things work.

07

Cash handling

Payments and tills in several professional settings.

08

Bicycle rental

Advice, organisation, rentals, returns and small repairs.

04 / Languages

Words that
bring us together.

Français
Native language

My everyday language, used throughout my guest service and hospitality experience in France.

Deutsch
Comfortable speaking

I use German at work and in everyday life, particularly during my stays in Austria.

English
Comfortable speaking

I can welcome guests and hold conversations with them in English.

Español
Basic, continuing to improve

I can hold simple conversations with guests and handled a few check-ins in Spanish while occasionally helping at reception in Barcelona.

05 / Professional recommendations

Through
my teams’ eyes.

Three recommendations from my former teams. These are the points they highlight.

01 / Qualities noted

Grand Hotel Bregenz 4★

Recommendation dated 20 August 2023

Reliability, independence and commitment, particularly during the busy festival period. Management also highlights my friendly manner and willingness to help, and says it would be happy to welcome me back to the team the following year.

Filip Vlach — General Manager

Zbynek Zamecnik — Front Office Manager

Read the letter

PDF · German · Public copy

02 / Qualities noted

Mercure Lille Grand Place 4★

Recommendation dated 12 March 2025

Quick integration into the team and adaptability that helped me become effective and independent early on. The restaurant manager highlights my professionalism, attention to guest service and good humour, which the team appreciated.

Yasmine Elimari — Restaurant Lead

Read the letter

PDF · French · Public copy

03 / Qualities noted

Restaurant Le Keny’s — Mimizan

Recommendation dated 27 September 2026

The restaurant manager highlights my reliability, punctuality and professionalism. He praises how quickly I joined the team, my versatility and commitment during busy periods, as well as my rapport with guests and team spirit.

Romain Sauvestre — Restaurant manager

Read the letter

PDF · French · Public copy

Summaries are provided in the language of the website. The letters are available as public copies in their original language.

Take it with you

My experience,
to take with you.

06 / Extra shifts & future opportunities

What comes next,
with you?

An extra shift or a future opportunity?

Tell me about your establishment, your needs and the dates you have in mind. Let’s discuss them by email.

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